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Frequently-Asked Questions

FAQs are a great starting point to learn more about hostelling and Hostelling International. Included is a list of commonly asked questions from travelers and guests.
If you have a question that isn't included, please visit our Contact Us page.

Can I book a FreeNites & More reward stay online?

You will need to use a credit card for online reservations.

However, your card will is only used to hold the reservation and will not be charged unless you do not cancel or fail to show (see Important Info).

At check-in you will have the option to pay for the reservation using your FreeNites rewards points or other payment method. The reservations staff will review your point balance and if you have accumulated sufficient rewards points, you may deduct the points to pay for the reservation. Please note that you must be registered with the FreeNites & More program to use your FNM points.