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Frequently-Asked Questions

FAQs are a great starting point to learn more about hostelling and Hostelling International. Included is a list of commonly asked questions from travelers and guests.
If you have a question that isn't included, please visit our Contact Us page.

What is a promotion code?


You can find the cancellation policy on the Reservations page (see the Important Info sidebar) and on the first screen of the Reservation Wizard service.